Dear Guest,Thank you for your lovely review. We’re glad to hear you found the room clean and comfortable and that our team made you feel welcome. It’s great to know you had a pleasant stay overall.We hope to have the pleasure of welcoming you back to Veriu Central again soon.Warm regards,The Veriu Central Team
Dear Sally,Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that the initial room and cleanliness did not meet your expectations, and we appreciate you bringing this to our attention. Please accept our apologies for the inconvenience caused.We’re glad to know that our team was able to assist you promptly by relocating you to a brighter room and helping with your luggage, and it’s reassuring to hear that their friendliness made a positive difference during your stay.Your comments regarding room size and suitability for longer stays are well noted, and we will be reviewing your feedback with our housekeeping and operations teams to ensure improvements where possible.Thank you again for staying with us and for your honest feedback. We hope to have the opportunity to welcome you back and provide you with a more seamless experience in the future.Kind regards,The Veriu Central Team
Hi There, We are sorry to hear that we have not met your every expectation during your stay with us and for this we sincerely apologise. We are disappointed to hear that our cleanliness was not up to our high standards we aim for. Thank you for bringing this to our attention. One of the benefits of our hotel is that we offer a range of room types. Perhaps one of our comfy king rooms that are a larger room category than our Micro rooms would be more suitable for your requirements. Again, we apologise and thank you for providing your feedback. Rest assured that your feedback will be used to better our overall service. Best regards, Veriu Central Team
Dear Pun YV,Thank you so much for taking the time to share your great review with us! We’re really happy to hear that you enjoyed our convenient location near Central Station, the cleanliness of the hotel, and that your room was more comfortable than expected. It’s especially lovely to know you’d recommend us so highly.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Veriu Central on your next visit to Sydney.Warm regards,The Veriu Central Team
Hi There, We appreciate you taking the time to share your feedback. We are deeply disappointed to hear that you experienced some cleanliness issues and for this we sincerely apologise. Thank you for bringing this to our attention. Please rest assured that we have passed your feedback onto our housekeeping management who are ensuring that a deep clean of your room is undertaken. Best regards, Veriu Central Team
Hi There, We are so happy to hear that the team was able to provide such great service. We are so sorry to hear that the bedsheets were stained and we sincerely apologise for this. Please rest assured that we have passed your feedback onto our housekeeping management to investigate and ensure that this does not happen again. We appreciate you taking the time to share your feedback and we hope to welcome you back in future. Best regards, Veriu Central Team
Hi There, Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed your stay and our location. We hope to see you again. Warm regards, Veriu Central Team
Hi There, We are disappointed to hear that you did not enjoy your stay with us. It is with regret to find that you have experienced some cleanliness issues in your room and for this we sincerely apologise.When it comes to cleanliness, there is no excuse for anything less than excellence in standards. Please rest assured that your feedback will be passed onto our housekeeping management to ensure that this does not happen again.Again, we apologise and appreciate you taking the time to share your feedback. Kind regards, Veriu Central Team
Hi There, We appreciate you taking the time to share your feedback. We are sorry to hear that you have experienced some cleanliness issues in your room and for this we sincerely apologise. Thank you for bringing this to our attention. We will be sure to pass your feedback onto our housekeeping management and will use it to better our overall experience. We are so glad to hear that the reception team was able to provide great service. Thank you again for taking the time to share your feedback. Best regards, Veriu Central Team
Hi There, Thank you for taking the time to share your feedback with us. We are so glad to hear that you enjoyed your stay. We apologise for the delayed response to your email. We are glad that the team was able to locate and help you with your lost item.We hope to see you again. Warm regards, Veriu Central team
